Refund policy

We want you to love what you ordered. Because every item is custom-printed just for you through our print-on-demand production partner, we're not able to accept returns for buyer's remorse, sizing, or color preference -- each piece is made specifically for your order and can't be restocked or resold.

 

Damages, Defects & Misprints

If your item arrives damaged, defective, or misprinted, contact us at dolynsbox@gmail.com within 30 days of delivery with a photo of the issue. You do not need to mail the item back -- once we verify the issue, we'll send you a free replacement or a full refund.

 

Wrong Size or Changed Your Mind?

Since items are made to order, we're unable to offer refunds or exchanges for incorrect size selection or a change of mind. Please check the size chart carefully before ordering.

 

Refunds

Approved refunds are issued to your original payment method within 10 business days. It may take additional time for your bank or credit card company to process and post the refund.

 

Questions?

Reach out anytime at dolynsbox@gmail.com.